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Everything You Need to Know About AI Agents: Prompt Engineering, RAG, and Finetuning (Part 2)

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.
Nam Nguyen
February 3, 2025

How B2B CRM Benefits SaaS Companies and Tech Startups 

In the fast-paced world of SaaS (Software as a Service) and tech startups, managing customer relationships effectively is key to sustainable growth. Unlike traditional businesses, SaaS companies operate on subscription models, meaning customer retention is just as crucial as customer acquisition.
Anh Le
January 23, 2025

Everything You Need to Know About AI Agents: What is AI Agent? (Part 1)

Lately, AI Agents have become a hot topic, but many people still don't fully understand what they are. This series will help you dive deeper into the world of AI Agents, learn how to apply them effectively, and confidently discuss them with others.
Nam Nguyen
January 17, 2025
CRM Software

Stop Chasing Dead Ends: Why Your B2B Sales Team Needs to Ditch Outdated Tactics and Embrace Human-Centric CRM

The daily grind of a B2B salesperson is often a relentless pursuit of leads. Countless hours are spent prospecting, making calls, and sending emails, yet a significant portion of this effort goes to waste. Why? Because many sales teams are still relying on outdated, volume-based tactics that treat every lead as equal. In today's competitive landscape, this approach is not only inefficient but also detrimental to building the meaningful customer relationships that drive sustainable growth.
Logan Nguyen
July 19, 2025
CRM Software

Navigating the Modern CRM Landscape: A Strategic Group Analysis

The Customer Relationship Management (CRM) market is one of the most dynamic and densely populated sectors in the SaaS industry. For any company to succeed, a deep understanding of the competitive landscape is not just beneficial—it's essential. A comprehensive analysis of key market players, including modern platforms like Pipedrive and MondayCRM, alongside industry behemoths like Salesforce, reveals clear market trends and strategic opportunities.
Logan Nguyen
July 19, 2025
CRM Software

Boosting B2B Sales with Gamified CRM and Actionable Customer Insights

CRM has always been at the heart of B2B success, helping companies organize leads scientifically, close deals, and retain clients. In the fast-changing world, simply having a CRM is no longer enough.
Anh Le
May 9, 2025
Sales B2B

What is Annual Sales Planning (ASP)? How to Create an Annual Sales Plan

Sales planning is the bridge between strategy and success, turning goals into actionable steps that drive growth and results. Sales and sales operations leaders face high stakes in annual sales planning. They need to set realistic targets, inspire the sales team, optimize sales and territory coverage, and ensure a seamless experience for buyers and customers.
Anh Le
May 13, 2025
Sales B2B

Say Goodbye to the “Jack of All Trades”: Redefining the Modern B2B Sales Team

In traditional business settings, being a “jack of all trades” was seen as a strength. It implied flexibility, versatility, and a can-do attitude. However, in today’s fast-paced, competitive B2B landscape, this approach is increasingly proving to be a liability rather than an asset.
Anh Le
May 5, 2025
Sales B2B

Build a Brilliant Sales Demo: Tips to Wow Your Clients Every Time!

Learn how to deliver brilliant sales demos that captivate and convert! Discover tips for preparation, delivery, and follow-up - plus how a Sales B2B CRM can give you the edge.
Zura Tran
January 7, 2025
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