The latest industry news, interviews, technologies, and resources.

Sales B2B

Why Do People Hate Sales?

Last week in China, I had a conversation with a Malaysian sales professional. He told me something that made me stop and think: “I don’t like reading sales books. Most of them teach techniques to force a sale, turning someone with no need into someone who buys, or rushing someone thoughtful into a hasty decision. That feels unethical.”
Nam Nguyen
October 2, 2025
Sales competition ideas are gentle breezes guiding a modern sales team’s unique sails toward friendly achievement and lasting growth.
Sales B2B

Sales Competition Ideas for Enterprises: Gamification, Collaboration & Customer-Centric Growth

Sales competitions are more than short-term contests; they are a strategic tool for building motivated, collaborative, and customer-focused sales teams. By blending gamification, inclusive reward structures, and CRM-powered visibility, enterprises can design contests that not only spark immediate performance gains but also drive long-term cultural and skill development. From daily prizes to customer feedback challenges, well-structured sales competition ideas balance individual ambition with team collaboration, aligning sales behaviors with sustainable growth and customer loyalty.
OplaCRM
June 29, 2025
CRM Software

Stop Chasing Dead Ends: Why Your B2B Sales Team Needs to Ditch Outdated Tactics and Embrace Human-Centric CRM

The daily grind of a B2B salesperson is often a relentless pursuit of leads. Countless hours are spent prospecting, making calls, and sending emails, yet a significant portion of this effort goes to waste. Why? Because many sales teams are still relying on outdated, volume-based tactics that treat every lead as equal. In today's competitive landscape, this approach is not only inefficient but also detrimental to building the meaningful customer relationships that drive sustainable growth.
Logan Nguyen
July 14, 2025
OplaCRM's News

The Survival Challenge for Successful AI Deployment in Business

VinCSS and OplaCRM Collaborate to Enhance Software Security and Strengthen Customer Protection.
May 14, 2025
OplaCRM's News

Official Go-live Ceremony of OplaCRM System at Faslink

On December 22, 2023, Faslink JSC officially launched the OplaCRM system, marking a significant milestone in the company’s digital transformation journey.
April 25, 2025
OplaCRM's News

Official Go-Live Ceremony of Opla CRM System at HITC

On the morning of September 5, 2024, the official Go-live ceremony of the OplaCRM system took place at HTC International Telecommunications Corporation (HITC), marking a significant step forward in the company’s digital transformation journey.
April 25, 2025
Sales B2B

What is Cold Email? A Beginner’s Guide to B2B Success

Discover what cold email is and how it can transform your B2B outreach. Learn tips, strategies, and how OplaCRM can simplify your cold email campaigns.
Zura Tran
January 3, 2025
Sales B2B

What is Clay AI? Exploring the Power of Customer Data Enrichment

Discover Clay AI, a revolutionary tool for customer data enrichment and automation. Learn how integrating Clay AI with OplaCRM can elevate your customer engagement efforts.
Zura Tran
December 31, 2024
Sales B2B

Sales Objection Handling 101: Turn Hesitation into Conversion (Part 2)

In our previous exploration, we decoded the fundamental nature of sales objections - those critical moments when prospects pause, hesitate, and challenge your proposition. We mapped out the terrain, defining objections and categorizing their various forms. Now, we're diving deeper into the most crucial aspect: the how.
Zura Tran
December 2, 2024
Automated sales reporting is a gentle breeze, softly guiding businesses toward smoother operations, greater clarity, and friendly efficiency.
Marketing Automation

Automated Sales Reporting: Benefits, Tools, Small Business Value, Future Trends

Automated sales reporting uses software to collect, analyze, and present sales data in real time, boosting efficiency and accuracy. It increases decision-making speed with instant insights, is scalable for all business sizes, and integrates easily with CRM tools. While adoption requires user training and careful planning, automation transforms sales performance tracking and drives ROI.
OplaCRM
June 20, 2025
Marketing Automation

Establishing Trust in B2B Marketing Through Customer Experience

Trust is like oxygen—essential for your business to survive; without it, everything suffocates. In a competitive market, where customers have countless options, trust becomes the strongest foundation that sets thriving businesses apart from the obstacles.
Anh Le
January 10, 2025
Marketing Automation

Martech Architecture

According to observations, the number of Martech investment enterprises "have everything but still lack" or "everything but none of them operate effectively" accounts for a fairly large part". The main reason is that there is no comprehensive view of the overall architecture, which leads to disjointed solutions and overlapping functions.
OplaCRM
June 28, 2024
CRM Software

10 Predictions for the SaaS Industry in 2025

Discover the top 10 predictions for the SaaS industry in 2025, including AI-powered tools, niche SaaS dominance, and the rise of sustainability-focused solutions.
OplaCRM
December 27, 2024
CRM Software

What is CRM? Why Your Business Can’t Thrive Without It?

Discover what CRM (Customer Relationship Management) is, why it’s essential, and how B2B CRM solutions differ from B2C. Learn how OplaCRM can empower your business relationships.
Zura Tran
December 24, 2024
CRM Software

Why Do SMBs Need CRM? Unlock Growth with Smarter Customer Management

Learn how CRM systems help SMBs streamline processes, build better relationships, and drive growth. See how OplaCRM can make a difference for your business.
Zura Tran
December 17, 2024

Creative by oplacrm

OPLA decided to write this document from a comment on Facebook stating that "Doing B2B Sales requires a relationship".
The question is, with a salesperson just entering the market, how can they survive and develop?

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