The latest industry news, interviews, technologies, and resources.

CRM Software

Everything You Need to Know About AI Agents: Prompt Engineering, RAG, and Finetuning (Part 2)

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.
Nam Nguyen
February 3, 2025
CRM Software

How B2B CRM Benefits SaaS Companies and Tech Startups 

In the fast-paced world of SaaS (Software as a Service) and tech startups, managing customer relationships effectively is key to sustainable growth. Unlike traditional businesses, SaaS companies operate on subscription models, meaning customer retention is just as crucial as customer acquisition.
Anh Le
January 23, 2025
CRM Software

Everything You Need to Know About AI Agents: What is AI Agent? (Part 1)

Lately, AI Agents have become a hot topic, but many people still don't fully understand what they are. This series will help you dive deeper into the world of AI Agents, learn how to apply them effectively, and confidently discuss them with others.
Nam Nguyen
January 17, 2025
OplaCRM's News

The Survival Challenge for Successful AI Deployment in Business

VinCSS and OplaCRM Collaborate to Enhance Software Security and Strengthen Customer Protection.
May 14, 2025
OplaCRM's News

Official Go-live Ceremony of OplaCRM System at Faslink

On December 22, 2023, Faslink JSC officially launched the OplaCRM system, marking a significant milestone in the company’s digital transformation journey.
April 25, 2025
OplaCRM's News

Official Go-Live Ceremony of Opla CRM System at HITC

On the morning of September 5, 2024, the official Go-live ceremony of the OplaCRM system took place at HTC International Telecommunications Corporation (HITC), marking a significant step forward in the company’s digital transformation journey.
April 25, 2025
Sales B2B

Why is B2B eCommerce growing rapidly?

In a world where digital transformation is reshaping every industry, B2B eCommerce is emerging as a powerful force driving business innovation and efficiency. As traditional sales methods give way to online platforms, companies are recognizing the importance of adapting to a digital-first landscape.
Anh Le
December 2, 2024
Automated meeting scheduling for sales, like a gentle breeze, refreshes workflows and fosters seamless, friendly connections for every team.
Marketing Automation

Automated Meeting Scheduling for Sales, Features, Customer Experience, Misconceptions, ROI, Strategic Opportunities, Business Operations

Automated meeting scheduling for sales eliminates manual booking, boosting team efficiency and customer satisfaction. Seamless CRM and calendar integration reduces no-shows and centralizes data for smarter lead management. Businesses gain 24/7 flexibility, personalized experiences, and higher ROI from streamlined sales workflows.
OplaCRM
June 27, 2025
CRM task management automation is like a gentle breeze, quietly guiding teams toward smoother, friendlier, and more efficient collaboration.
Marketing Automation

CRM Task Management Automation: Benefits, Features, Challenges, Suitability, Strategies, Competitive Edge

CRM task management automation streamlines sales, improves team efficiency, and reduces errors with workflow optimization. Automated features like reminders, data entry, and analytics empower businesses of any size to boost productivity. AI-driven CRM automation enhances customer engagement, accelerates growth, and creates clear competitive advantages.
OplaCRM
June 27, 2025
Sales forecasting software is a gentle compass, guiding businesses along calm, clear paths toward growth and confident, brighter decisions.
Marketing Automation

Sales Forecasting Software: Value, Accuracy, Features, Tools, Challenges, UX, Differentiation, Evolution

Sales forecasting software boosts accuracy with AI-driven insights, real-time analytics, and seamless CRM integration. It empowers data-driven decisions, adapts to any business size, and ensures user-friendly, scalable workflows. Leading tools enhance ROI, drive competitive advantage, and continually evolve for modern sales demands.
OplaCRM
June 27, 2025
CRM Software

Everything You Need to Know About AI Agents: Prompt Engineering, RAG, and Finetuning (Part 2)

AI Agents are like the leaves. Each leaf communicates with the Roots in different ways, primarily through Prompt Engineering, RAG, and Finetuning.
Nam Nguyen
February 3, 2025
CRM Software

How B2B CRM Benefits SaaS Companies and Tech Startups 

In the fast-paced world of SaaS (Software as a Service) and tech startups, managing customer relationships effectively is key to sustainable growth. Unlike traditional businesses, SaaS companies operate on subscription models, meaning customer retention is just as crucial as customer acquisition.
Anh Le
January 23, 2025
CRM Software

Everything You Need to Know About AI Agents: What is AI Agent? (Part 1)

Lately, AI Agents have become a hot topic, but many people still don't fully understand what they are. This series will help you dive deeper into the world of AI Agents, learn how to apply them effectively, and confidently discuss them with others.
Nam Nguyen
January 17, 2025

Creative by oplacrm

OPLA decided to write this document from a comment on Facebook stating that "Doing B2B Sales requires a relationship".
The question is, with a salesperson just entering the market, how can they survive and develop?

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